RENTAL TERMS & CONDITIONS
Matterhorn Music Inc.
1A - 13415 Comber Way
Surrey, BC V3W 5V8
Phone: 604-596-7616
This document constitutes a contract between Matterhorn Music Inc.
and the signatory (Lessee). This contract is subject to the following
terms and conditions:
1. The ownership of the instrument rented either in person, or online,
remains the property of Matterhorn Music Inc.
2. 100% of all payments received are applied to the Rent to Own Price. In
the case of the Lessee wishing to buy out this contract before the end
of its term, Matterhorn Music Inc. will offer a 25% discount on the
balance owing after all payments are taken into consideration, and if
the Lessee account is current and in good standing. The title of the
instrument will transfer to the Lessee and this contract will be
considered cancelled.
3. A credit card (Visa or MasterCard) is required for all rental
contracts. One spouse must be employed, and a daytime work number
must be provided. The Lessee agrees to inform Matterhorn Music Inc.
of any changes to this contract, including change of address, phone
number, or credit card information. Failure to inform Matterhorn Music
Inc. within 60 days of such changes will constitute a breach of contract
and result in a demand for the return of the instrument.
4. If more than one rental contract is held by the Lessee for other
instruments, only the payments received for the instrument specific to
this contract are applicable to purchase. This contract is not
transferable.
5. Monthly Rentals
1. The minimum rental payment for all used* instruments is three
(3) months. Payments are due for each subsequent 3-month
period by Visa, MasterCard or Interact.
2. Credit card information of the Lessee must be supplied as
security regardless of payment option chosen.
3. Past Due Accounts: The Lessee agrees to pay a $15 late fee each
month in addition to the rental payment until the account is
brought up to date and is in good standing. Accounts past due
for more than sixty (60) days will result in the forfeit of all
payments and the full rent to own price as stated on the
reverse will be due and payable.
4. The Lessee is responsible for informing Matterhorn Music
Inc. of any changes to address, phone number, and credit
card information, including expiry date.
5. * The minimum rental period for new instruments is a full school
year. Payment is due in full at the time of rental.
1. Yearly Rentals
1. School year rentals cover the 10-month period of September to
June 30th. The instrument must be renewed or returned to
Matterhorn Music Inc. Not to the school by June 30th.
2. If the instrument has not been renewed or returned by June 30th,
the Lessee acknowledges that this agreement will be continued,
and authorizes Matterhorn Music Inc. to charge their credit card
at the yearly rate and insurance (if applicable) as stated on p.1 of
this contract on July 1st .
3. If the Lessee returns the instrument after June 30th and a yearly
payment has been charged, the yearly payment will be refunded
less the corresponding monthly rate for each month the
instrument is kept.
4. If for any reason a yearly payment cannot be charged to the
Lessee credit card after June 30th, a 15% (based on the yearly
rate) late fee is payable July 1st and on the 1st of each
subsequent month until the instrument is returned.
5. Failure to contact Matterhorn Music Inc. within 30 days of the
expiration on June 30th with a form of payment or return of
instrument will result in the demand for return of the
instrument. Accounts past due for more than sixty (60) days
will result in the forfeit of all payments and the full rent to
own price as stated in 5.c being due and payable.
1. Insurance
1. Insurance is optional and covers accidental damage, theft, and
fire.
2. Insurance does NOT cover loss, missing accessories and parts,
abuse, intentional damage, or neglect. Repeated damage, cases
being sat on, or dragged on the ground will void insurance.
3. Determination of the cause of damage will be made solely by
Matterhorn Music Inc.
4. Insurance is invalid if instrument is taken outside of British
Columbia.
5. If the instrument is stolen, the Lessee must provide a copy of a
police report or file number as to the circumstances of the theft
within 7 days of the incident.
6. If the instrument is damaged beyond repair, the instrument must
be returned to Matterhorn Music Inc. for evaluation and
determination of the insurance claim.
7. For damage beyond repair or a theft claim, a deductible of 30%
shall be paid by the Lessee to replace the instrument with
another instrument of equal value and age.
8. Insurance rates:
1. $3.00 monthly — Flute, Clarinet, Trumpet, Trombone, Bass
Guitar, Snare Drum, Bell Kit, Violin
2. $5.00 monthly – Saxophone, French Horn,
Euphonium/Baritone, Bass Clarinet, Oboe
9. The Lessee may terminate this contract by returning the
instrument to Matterhorn Music Inc. The initial three-month
payment is non-refundable. Yearly rates will be pro-rated to the
monthly rate and balance refunded. All rental arrears, cost of
missing accessory items, and cost of repairs, if required, become
due immediately.
10. Instruments left at the Lessee’s school will not be
considered returned until the instrument is physically
returned to Matterhorn Music Inc. The Lessee is responsible
for all payments plus damage or charges, if any, until these
conditions have been met.
11. The lessee is responsible for shipping from and to
Matterhorn Music Inc. upon termination if this agreement, for
repairs, or otherwise.
12. The Lessee acknowledges that the instrument was received
with all accessories (eg: mouthpiece, cleaning rod, neck strap) on
the date of this contract. All these accessories must be
returned with the instrument.
13. The lessee assumes all responsibility for damage done to
the instrument by the lessee or a third party, and will
immediately pay Matterhorn Music Inc. for same, unless the
Lessee holds insurance (see #7).
14. In the event of theft, loss, or irreparable damage, the
Lessee assumes all responsibility for the full balance owing, and
will immediately pay Matterhorn Music Inc. for same, unless the
Lessee holds insurance (see #7).
15. The Lessee acknowledges that any changes in Provincial or
Federal sales tax (PST, GST) will be reflected on payments.
16. PAST DUE ACCOUNTS: If for any reason this agreement is
past due over 60 days, Matterhorn Music Inc. reserves the right
to demand the return of the rented instrument with any past due
rent and penalties payable. Accounts past due for more than 60
days will result in the forfeit of all payments and the full rent to
own price as stated on the reverse will be due and
payable. Please keep your contact and financial information
current to avoid this action.
17. Matterhorn Music Inc. will allow for instruments to be
exchanged on this contract (one exchange only). If during the
rental period the instrument is exchanged, all rental payments
that have accrued may be transferred as rental credit to a second
instrument of equal or greater value. In the case of an instrument
being exchanged for another instrument of lesser value, a pro-
rated rental credit will be given at the lower monthly rate.
Exchange credit is only issued for accounts in good standing and
if the rental period is uninterrupted.
18. The instrument on this contract may be covered by
warranty from manufacturer defects for the duration of the
rental period. All repairs or warranty servicing must be provided
by Matterhorn Music Inc. Warranty does not cover strings, reeds,
pads, damage, neglect, theft or loss.
19. All routine adjustments are performed at no charge for the
duration of the rental.
20. Cleaning of the instrument is the responsibility of the
lessee.
21. Unless the lessee renews their contract, all rental
instruments are due back by June 30th of the current school
year. Late fees will apply for instruments returned after June
30th. For monthly rentals, the instrument is due at the end of
the month of your term.
22. If a lessee chooses not to take out insurance, they will
be responsible for the value of the instrument in case the
instrument is destroyed or stolen.